Studio KRiX
Support, without the runaround.
Straightforward help for OhmXact and future Studio KRiX software.
Troubleshooting
Start with the simple things.
01
Update the app
Check that you are running the latest available version of the Studio KRiX app.
02
Restart the app
Close the app fully, reopen it and try the same action again.
03
Restart the device
A device restart can clear temporary system issues that affect app behaviour.
04
Check for OS updates
If practical, confirm that your iPhone or iPad is running a current operating system version.
Bug reports
Useful detail helps find a useful answer.
If the issue continues, use the support form and include as much of the following information as you can.
- 01Device model
- 02OS version
- 03App name and version
- 04A clear description of the issue
- 05Steps to reproduce it
Private support
Still need help?
The form sends technical details privately. File uploads are not accepted in this release.